This Privacy Policy explains what information LushLinq collects, how we use it, and the choices you have. We aim to keep this in plain English.
What we collect
- Account data: email, password (hashed), username, role (fan/creator), date of birth, phone number.
- Profile data: display name, bio, avatar, cover photo, links you choose to share.
- Billing & payment data: handled by our payment processor (Stripe). We store transaction metadata (amount, type, status), not your full card number.
- Content & messages: posts, comments, direct messages, live chat, stories, and the media you upload.
- Usage data: pages viewed, features used, interactions like likes/follows/purchases.
- Device data: IP address, browser type, OS, approximate location, push token if you enable notifications.
- Cookies: session cookies and limited analytics cookies to keep you logged in and improve the product.
- Safety & moderation data: reports you submit, moderation actions, and records needed to enforce our Community Guidelines.
How we use your data
- To run, secure, and improve the Service.
- To process payments and pay creators.
- To communicate with you about your account, purchases, and important changes.
- To enforce our Terms and Community Guidelines.
- To comply with legal obligations.
Sharing
We share data with the service providers we need to operate (payment processor, hosting, email, push notifications, video infrastructure). We do not sell your personal data.
Your rights
You can request access, correction, or deletion of your personal data by contacting support. You can also delete your account from settings. Some data may be retained where required by law (for example, financial records).
Security
We use industry-standard safeguards including encrypted connections, hashed passwords, and least-privilege access controls. No system is 100% secure; please use a strong unique password.
Children
LushLinq is for adults 18+. We do not knowingly collect data from anyone under 18.
International users
Your data may be processed in countries other than your own. We rely on appropriate legal mechanisms to do so.
LushLinq may update this policy from time to time. Continued use of the platform after updates means you accept the revised policy.
Contact
Questions? Reach us at support@lushlinq.com. Legal notices: legal@lushlinq.com.